Disclaimer
Last updated: 14 June 2026
Guidance only
This assistant provides general guidance only and is the lowest tier of authority. Always defer, in order, to: the manufacturer's manual, then BS 5839-1, then the site-specific cause & effect and risk assessment — before this tool. It does not provide engineer access codes, bypass instructions, or unverified procedures. Verify all specifics against the manufacturer manual for your exact panel and firmware. Place the alarm receiving centre (ARC)/monitoring “on test” before testing and “off test” after. For high-risk systems (suppression, smoke control, AOV, lifts, evacuation interfaces, door release, plant shutdown, monitoring) obtain site-specific verification. You remain responsible for safe working and compliance.
Authority hierarchy
Information provided by the AI assistant and the fault database is general guidance and is the lowest tier of authority. In all cases you must defer, in order, to:
- the manufacturer's manual for the exact panel and firmware;
- BS 5839-1 and other applicable standards (EN 54, BS 7671);
- the site-specific cause & effect and risk assessment;
- then, and only then, this service.
No professional reliance
This service does not replace the judgement of a competent person. Work on life-safety systems must be carried out by suitably qualified and competent engineers following site procedures, manufacturer instructions, and all applicable regulations.
Provisional data
Records in the fault database marked "Provisional" are unverified starting points and must be confirmed against manufacturer documentation before being relied upon.
Monitoring
Before carrying out any testing that may generate signals, place the Alarm Receiving Centre (ARC)/monitoring "on test", and return it "off test" afterwards, confirming with the ARC.
Limitation of liability
To the maximum extent permitted by law, Incognito Fire & Security Professional accepts no liability for any loss, damage, injury, or non-compliance arising from reliance on guidance provided by this service. Nothing in this disclaimer excludes liability that cannot be excluded under applicable law.