Fire & Security FAQ Database

Judge each defect by its effect on the system's ability to detect and warn: anything that stops detection or alarm in an occupied area, or takes the panel or signalling down, needs immediate action and formal notification to the responsible person. Degraded redundancy, single-device faults and non-urgent wear items follow, with agreed timescales. Put the priority and the consequence in writing — clients act on "this means the second floor has no automatic detection" far faster than on a code. Standards are referenced for orientation only — always confirm requirements against the current edition of the applicable standard, the site's fire strategy and manufacturer documentation.

Service effort is weighted by the risk profile of the site and the system's history rather than treated as a uniform checklist: a sleeping-risk premises or a site with recurring faults gets more attention than a low-occupancy unit with a clean record. The maintenance regime still has to meet the recommendations of the applicable standard and the site's fire strategy — risk-based means prioritising within that framework, not cutting visits below it. Document the reasoning so the regime can be defended. Standards are referenced for orientation only — always confirm requirements against the current edition of the applicable standard, the site's fire strategy and manufacturer documentation.