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Fire

Advanced MxPro 4 fault codes

15 fault records for this panel, each labelled with its review status and, where one is cited, the source document it comes from. Advanced MxPro 4 analogue addressable fire alarm control panel — a legacy product, superseded by the MxPro 5.

Fault codes and messages

15 records

Aux Supply Too High

Source-checked

Auxiliary supply current above expected range

From the panel's own "View - Panel" diagnostic table: Aux Supply is monitored 0mA-500mA; the panel reports Too High when the current exceeds the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Battery Too High

Source-checked

Standby battery voltage above expected range

From the panel's own "View - Panel" diagnostic table: Battery is monitored 0V-30V, normal >25.0V; the panel reports Too High when the reading exceeds the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Battery Too Low

Source-checked

Standby battery voltage below expected range

From the panel's own "View - Panel" diagnostic table: Battery is monitored 0V-30V, normal >25.0V under full load. Per the manual's own note, the voltage shown is measured under full load conditions; if it falls below 23.0V under full load test, the panel indicates Too Low.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Charger Too High

Source-checked

Charger output voltage above expected range

From the panel's own "View - Panel" diagnostic table: Charger is monitored 0V-30V, normal 27.6V; the panel reports Too High when the reading exceeds the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Charger Too Low

Source-checked

Charger output voltage below expected range

From the panel's own "View - Panel" diagnostic table: Charger is monitored 0V-30V, normal 27.6V; the panel reports Too Low when the reading falls below the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

DEVICE MISSING

Source-checked

Addressed loop device not responding

Shown against the specific loop address, zone and location text on the display, e.g. "1 004.0 DEVICE MISSING" under the zone's fault list. Indicates the panel is no longer receiving a response from that addressed device.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Earth Monitor Too High

Source-checked

Earth monitor reading above expected range

From the panel's own "View - Panel" diagnostic table: Earth Monitor is monitored 0V-30V, normal 1.3V; the panel reports Too High when the reading exceeds the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Earth Monitor Too Low

Source-checked

Earth monitor reading below expected range

From the panel's own "View - Panel" diagnostic table: Earth Monitor is monitored 0V-30V, normal 1.3V; the panel reports Too Low when the reading falls below the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Fire Routing Fault

Not yet verified

Fault in the monitored fire/fault routing transmission path

Applies only when the Routing Interface is set to Monitored (Section 3.3.15.8). Function LED3 (Yellow) indicates a fault in the transmission path of the fire routing connection, and also illuminates if there is a fault on the routing interface or if the routing interface card is not present.

Sourced — not yet independently verifiedAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Loop Load Too High

Source-checked

Addressable loop current above expected range

From the panel's own "View - Panel" diagnostic table: each loop's load is monitored 0mA-500mA; the panel reports Too High when the current exceeds the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Loop Open Circuit

Source-checked

Open circuit on an addressable loop

From the panel's own "View - Panel" diagnostic table: each loop's load is monitored 0mA-500mA; the panel reports Open Circuit when the reading falls outside that range in the open direction. Loop Load, V.Out and V.In are shown for each fitted loop driver (2 on the MX-4200, 4 on the MX-4400).

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Loop Short Circuit

Source-checked

Short circuit on an addressable loop

From the panel's own "View - Panel" diagnostic table: each loop's load is monitored 0mA-500mA; the panel reports Short Circuit when the reading falls outside that range in the short direction.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Sounder Load Too High

Source-checked

Sounder circuit load above expected range

From the panel's own "View - Panel" diagnostic table: Sounder A/B Load is monitored 0mA-1000mA; the panel reports Too High when the loop current exceeds the expected range.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Sounder Open Circuit

Source-checked

Open circuit on a sounder wiring circuit

From the panel's own "View - Panel" diagnostic table: Sounder A/B is monitored 0V-14V, normal 5.5V; the panel reports Open Circuit when the reading falls outside that range in the open direction.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

Sounder Short Circuit

Source-checked

Short circuit on a sounder wiring circuit

From the panel's own "View - Panel" diagnostic table: Sounder A/B is monitored 0V-14V, normal 5.5V; the panel reports Short Circuit when the reading falls outside that range in the short direction.

Verified against a cited sourceAdvanced MxPro 4 User Manual (Document 680-015)(archived copy)— original no longer reachable (checked 30 Oct 2026); this record was verified against it on 29 Sept 2026

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Records marked “sourced — not yet independently verified” carry a real citation but have not yet completed formal review. Always confirm against the manufacturer's current documentation before acting on site.

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