Fault Database
1,040 fault codes. 24 manufacturers. Searchable in seconds.
The fault database gives you instant access to 1,040 fault codes across 24 manufacturers — Apollo, Advanced, Kentec, Hochiki, Gent, Protec, Morley-IAS, C-TEC, EMS, Nittan, Fike, Haes, Xtralis/VESDA, Zeta, ASL, Baldwin Boxall, and Texecom.
Search by fault code, description, manufacturer, or panel model. Each entry includes the fault description, common causes, and recommended diagnostic steps — built from manufacturer documentation and engineer-submitted solutions.
Spotted a fault code that's missing? Submit it via the community contribution flow and it'll be reviewed before being added to the database.
Engineering use cases
Real examples from the work fire alarm engineers do every day.
Unfamiliar panel on an emergency call
Engineer attends a Morley-IAS DX Connexion they haven't worked on before. Search the fault code shown on the panel display to get context before opening the panel.
Cross-referencing fault history
Recurring zone fault on a site. Search historic fault codes to identify if there is a pattern — same device address, same zone, similar environmental conditions.
Pre-service preparation
Before attending a service visit, review common fault codes for that panel model to prepare for what you might find.
Key benefits
- ✓Covers 24 major UK and European fire alarm manufacturers
- ✓Searchable by code, description, panel model, or manufacturer
- ✓Community-verified solutions alongside database entries
- ✓Works on mobile — look up codes on-site without a laptop
Start using Fault Database today
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