Safety & engineering responsibility

Incognito Fire & Security Professional is a support tool designed to help qualified fire alarm engineers work faster and more consistently. It provides AI-assisted fault diagnosis, a searchable database of fault codes, engineering calculators, a digital logbook, and a community forum.

Every feature is designed to sit alongside your professional competence — not replace it. You bring the judgement; we bring the reference material.

This platform is not a replacement for applicable law, adopted codes and standards, AHJ or local-authority requirements, manufacturer installation and service documentation, or the competent professional on site. No output from this platform should be treated as a definitive technical authority.

AI answers are guidance only — always labelled as such. Calculator outputs must be verified against the adopted project requirements and manufacturer specifications before being used in a design or sign-off document. Nothing here replaces your professional duty of care.

The AI assistant may use source-verified knowledge records, the engineer's site evidence and general diagnostic reasoning. Legacy records and unreviewed community submissions are excluded from its factual context.

Every AI response is labelled as guidance and must separate confirmed evidence from inference. It flags high-risk scenarios and should state when a product-specific fact cannot be verified.

The AI is not connected to live manufacturer databases and does not have access to real-time product updates. For the latest technical bulletins, always check the manufacturer directly.

The engineering calculators separate universal arithmetic from standards-, project- and manufacturer-dependent criteria. They are designed to speed up common calculations — battery standby, detector spacing, cable resistance, voltage drop and PSU load — while keeping consequential assumptions visible.

Results must always be verified against the locally adopted edition, AHJ or authority requirements, the project specification and the exact manufacturer's published specifications. An estimate is not a compliance determination.

Community-submitted fault solutions do not enter the AI knowledge base automatically. Publication requires attributable sources, duplicate checks, a recorded technical reviewer and a separate factual-validation pass.

No review process can establish site applicability. If you spot an error or a solution that does not match the current manufacturer document, report it so the record can be withdrawn and investigated.

You remain the competent professional. Applicable law, adopted codes and standards, the AHJ or local authority, the project documents and manufacturer instructions govern the work—not a software tool. Professional judgement and authorization remain yours.

Use this platform to work faster and reference more consistently — not to outsource decisions. If you are unsure about any guidance provided here, verify it independently before acting on it.

If you believe any content on this platform is inaccurate, misleading, or potentially unsafe, please report it immediately. We take these reports seriously and investigate promptly.