Fault records by panel

These faults indicate the occurrence of one or more of: a. Faulty or disconnected batteries (if discharged batteries are connected, they may remain in Battery Low Voltage for a period until the voltage is raised by the…

These faults indicate the occurrence of one or more of: a. Faulty or disconnected batteries (if discharged batteries are connected, they may remain in Battery Low Voltage for a period until the voltage is raised by the…

Displayed only if the NGM PCB stopped working after a period of working correctly. If this is not quickly followed by the Network startup fault message, the NGM PCB has successfully re-started. Action (shared with…

These faults indicate the occurrence of one or more of: a. Faulty or disconnected batteries (if discharged batteries are connected, they may remain in Battery Low Voltage for a period until the voltage is raised by the…

For VIEW, MULTI (Optiplex), or SMART sensors: the analogue reading is below the Chamber fault threshold, or below the Maintenance Urgent threshold, or a Maintenance Alert has existed for longer than 100 days without any…

Parameterised message covering auxiliary outputs 1 and 2 (X = 1 or 2), as printed in the source ('Aux. Output 1 Fault'; 'Aux. Output 2 Fault'). Indicates a failure of the auxiliary drive circuits, not the attached…

This indicates that a device has been installed without setting a valid address, i.e. left at factory default of '00'. No separate remedial action is stated beyond this cause in the source.

These four fault messages are grouped in the source as all indicating a loop PCB failure. Action: Replace the loop PCB (PN: 020-588).

The earth fault monitor detects the presence of an earth on the positive or negative sides of the system. Should this condition occur, disconnect the field circuit wiring one cable at a time and view the LED at the top…

Communications fault between the CPU and the display. Action: Change the CPU PCB assembly (PN: 020-569) and/or the Display PCB/Membrane Keypad (PN: 020-571-XXX).

No separate cause description is given for this message beyond its name. Action: Change the Base PCB (PN: 020-568) or Extension Chassis with Display Module Kit (PN: 020-559-XXX).

This fault message can only appear when ID3000 panels are networked with earlier compatible panels; it is not applicable to the 'local' ID3000 Series panel. Where it is applicable, an Extension Chassis with Display…

Missing PCB — the panel is configured for network but no RS485 PCB is present. Fit Isolated RS485 Module Kit (PN: 020-479) or change configuration.

Missing PCB — the panel is configured for 3rd-party protocol but no RS232 PCB is present (does not apply to other modes of the port). Fit Isolated RS232 Module Kit (PN: 020-478) or change configuration.

An attempt has been made to remove one of these items while the panel is powered up. Remove power before proceeding.

Two nodes have the same node id. Action: Change the id number of one of the duplicate nodes (use the diagnostic tool).

Most likely to occur in the event of a broken network connection, i.e. short or open circuit cable or broken optical fibre. May also indicate an NGM PCB hardware fault. There would normally be two fault messages, one at…

The source states this fault has the same cause and remedy as 'ID2net: Channel 1 Link Fault' — see that entry.

This message indicates an NGM PCB failure. Action: Replace the NGM PCB. Note: the source states other fault conditions may occur in exceptional circumstances, in which case contact your supplier for guidance.

The ID2net Network Gateway Module (NGM) has not been detected, although it has been configured as present on the network. Action: Make sure the NGM PCB is fitted in every panel where the 'Mon' column is ticked.…

Displayed if either: a. the NGM PCB fails to start initially, or b. the NGM PCB fails to start after the occurrence of a runtime fault, such as a panel/NGM PCB communication loss. Action (shared with Network runtime…

No separate cause description is given beyond the message name. Action: For IPX sensors, replace with SDX751TEM or equivalent. For other MULTI and SMART sensors, replace (sensor is faulty).

This indicates that the incoming supply has failed. Check for the following: a. Faulty PSU; b. Failed 230VAC mains supply.

An Optiplex sensor has been found on the loop but the LIB software does not support it. Action: Replace the Base PCB and LIB PCBs with revisions that have LIB software version 8.0 or above (as shown in lamp test).

Loop PCB missing or failed to respond. Possible causes are: a. Wrong ribbon cable connected; b. Ribbon cable disconnected; c. Loop PCB failure. Action: For the last case, change the loop PCB (PN: 020-588).

This message is one of ten Processor Fault messages the source groups together under a single shared action: if any of these faults occur repeatedly and randomly, replace the CPU PCB assembly (PN: 020-569). No separate…

These four fault messages are grouped in the source as all indicating a loop PCB failure. Action: Replace the loop PCB (PN: 020-588).

No separate cause description is given beyond the message name. Action: Set the clock to the correct date and time.

No separate cause description is given for this message beyond its name. Action: Change the Display PCB/Membrane Keypad (PN: 020-571-XXX).

This message indicates an open circuit on the power fault input of the NGM. Action: Check for missing or broken wiring. Check that the PSU is not faulty.